Customers Say: SOFTECH Has Three Main Pillars of Excellence – A short snapshot from our customers perspective. As a customer oriented software development company, we are always eager to receive feedback and check what matters most for our customers. From our most recent project discussions, we are happy to share with you all, what our customers consider, in an explicit manner, to be SOFTECH’s three essential pillars of software development excellence.
Pillar no. 1: Behaviour
Behaviour is the most visible pillar for both clients and developers. At the beginning of development, the focus is on delivering functionalities that meet the client’s needs. However, it is important to consider that if errors are introduced or the behaviour users rely on is changed, trust from clients can be lost.
To avoid misunderstandings and issues, active involvement of the business in development, short and iterative cycles, and adjustments as requirements become better understood are recommended.
Pillar no. 2: Reliability
Reliability is another crucial pillar. It refers to the software’s ability to function consistently and smoothly over time. If the software stops working due to unforeseen or untested situations, client trust is compromised.
To address this, it is important to work with early feedback. This involves developing with short cycles, obtaining feedback during development, and using automated testing and continuous integration. In this way, problems can be identified and resolved before delivering the software to the client.
Pillar no. 3: Ease of change
Software should be capable of adapting to new features requested by the client, modifications, or error corrections. Additionally, as technology advances, frameworks and libraries need to be updated.
To ensure that changes do not break existing behaviour, having a safety net of tests and using techniques like refactoring is important. Well-structured and modular code facilitates incorporating changes and prevents small modifications from causing issues in other parts of the system.
The Conclusion
In summary, to achieve high quality software, our customers consider it essential to have the pillars of behavior, reliability, and ease of change. Each of these pillars requires appropriate attention and should be balanced to ensure client satisfaction and trust in the product.
Get in Touch!
We know that great software development collaborations take time, and we are willing to put the energy and knowledge to build incredible software solutions and products. Should you already have the RS/TS for your next project or should you have only the business idea, feel free to write us directly at contact@softech.ro We will take it from there and see how we can work together for another award-winning software solution!
Customers Say: SOFTECH Has Three Main Pillars of Excellence – an article co-created with our customers of software development services.
