The global smart home appliances market is growing fast and is rapidly embracing groundbreaking innovations. The higher network connectivity and the increasingly reliable way or controlling devices from the distance is forcing major changes in the smart homes ecosystem. The major smart home appliances providers face the challenge to integrate in their smart solutions systems a high variety of devices, across various countries.
Smart ovens, smart dishwashers, smart refrigerators, smart cookware and cookpots, smart scales, smart thermometers and other smart devices build the new era of home appliances. Users expect to interact in an intuitive, reliable and pain-free manner with this new set of devices and to benefit of the latest tech innovations, as soon as possible. Developers aim to deliver secure, scalable and highly controllable software ecosystems.
In this context, our software development team has had the chance to collaborate with some of the leading market players in the field and contribute to this new smart home technology wave. The following case study will reveal the challenges, the specific solutions and the power if collaboration between the two development teams.

About the Customer
Our customer is a leader global manufacturer of household and home appliances for professional use, known for its long history of innovations in the field. The objective of new software solutions, delivered with SOFTECH team, is to deliver exceptional customer experiences in the household universe, across the global markets.
The software applications and solutions developed during our seven years of collaboration, aim to tackle the continuously increasing consumer power, the digitalization of daily life, the imminent care for sustainability, the pressure of global scale markets and the fast growing worldwide middle class.
The technology team needed a solution that could enable worldwide third party users of various appliances, to securely access and control their smart home system.
About the Industry
Main industry of application: Home appliances manufacturing and commerce
Related fields of application: smart home development, professional appliances used in key sectors: hospitality (hotels, restaurants, resorts), education (cantinas, cafeterias, self restaurants), healthcare (hospitals, care homes, emergency units), business (smart office buildings, industrial plants facilities)
Project Summary
The developer portal created for our global specialized customer, enables 3rd party users to control their home appliances through public API integrations.
Project Features:
- Multiple appliance types
- Public REST API and documentation
- Secure, monitored and controlled access with rate limit and burst settings per end user
SOFTECH Contribution:
- The challenge of this project was to address the heavy load from unofficial end user applications (ex. Home Assistant);
- The innovation was to facilitate official controlled and monitored access to the provider led ecosystem;
- The outstanding result of the developer portal is that it reduces the load of the proprietary cloud through controlled actions;
Technologies: Reactive Java, Spring Boot, Redis, React, Typescript, MongoDB, AWS API Gateway, AWS EKS
Keywords: smart home, developer API, 3rd party integrations