Security and alarm management systems industry has become a critical part of our digital and analog environments. The central point of the sector is to develop and innovate software solutions that can detect, process and route notifications from various sources in order to enhance physical humans and goods safety, to fasten response in case of natural disasters and various emergencies, to ensure continuity of various activities within our socio-economic-cultural environments.
The challenges of the industry arise from multiple aspects such as cyber and physical threat management, industry specific contexts, standards compliance, workflow automations constraints and diverse prioritization matrix.
In this landscape, our software development team had had the opportunity and the gift of trust to be contracted for the full life-cycle development of a cloud based multi-tenant security and alarm management system, way before the pandemic and eventually it proved to grow as a solution of choice for multiple customers, across continents.
About The Client Organization
One of the global emerging leaders of the security and crisis management providers market, had a set of clear challenges and solutions to be integrated in a robust, resilient and easily scalable system. Currently, the organization is the top European SaaS crisis management and critical business communications provider covering all security sensitive flexible areas: emergency notifications, crisis handling, business messaging and sms marketing, risk management and critical business processes management.
The technology team needed the development of a multi-tenant cloud based alarming and crisis management system.
About the Industry
Main field of application: security and alarm systems.
Related fields of application: safety services and solutions, contact sensors management, motion sensors monitoring, hazardous situations detection, alarm triggers management, lone workers protection, people safeness, SaaS solutions for mass crisis management
Project Summary
Full life cycle development of a multi-tenant cloud based alarming and crisis management system. Smart event communication with support of different channel types. Designing of a geo-redundant and high availability infrastructure.
Project Features:
- Configuration, alarming & monitoring, incident management app
- Multichannel notifications and feedback acceptance
- Complex escalation rules if target is not reached
Softech Contribution
- The challenge: to provide high availability, high connectivity, high performance and high scalability alarm system.
- The innovation:
- Flexible and multiplatform alerting model, that allows users to send alerts via miscellaneous input forms (sensors, automated, manual, APIs, etc) and via a wide array of communication channels (mobile/desktop, voice, text, etc.).
- Smart integration with IT and technical infrastructure, smart buildings / factory plants or IoT networks, enabling automatic alerts in case of anomalies.
- Scalable and modular architecture allowing deployment in the cloud, or in hybrid environments, favoring a tight connection between the real on-premises context and cloud services.
- Full crisis-management integration facilitating unified coordination and control in case of both wide and isolated scenarios
- Fast system activation and intuitive system model development, able to support emergency response under stressful conditions.
- Integration of smart, adaptive and latest conference and collaboration tools during various emergency and incident management scenarios.
- The outstanding result was the award-winning, mass-user alert and crisis management system, recognized as the Software Outsourcing Project of The Year Award 2021 during the ANIS Excellence Awards.
Technologies: Java, Spring Boot, Spring Core, Spring Security, Spring Data JPA, Hibernate, Jersey, Jersey Client, Jackson, Drools, Quartz, Jasper Reports, Angular, SASS, Hazelcast, Websocket, ActiveMQ, RabbitMQ
Keywords: security alarm systems, crisis management, emergency system
Explore Our Experience in the Industry
Security and alarms management systems are complex and critical for the wellbeing of users and their environments. We are glad that our software development team has contributed to the development of a state-of-the-art alarm and security system.
Learn more about our experience with various fields of application and let’s explore together the opportunities offered by the latest innovations in the field.If you would like to know more about our experience in the industry, you are welcome to read more here: https://softech.ro/industry-expertise/security-and-alerts/
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Should you be interested in software development services in the security and alerts field or any other vertical that SOFTECH was working in, we are open to analyze your request.